Description
Product Overview
The Pavo Mercedes ISM (Intelligent Service Module) is a direct‑plug‑and‑play replacement designed for a range of Mercedes‑Benz models including CL500, E350, R350 and more. Housed in a compact 1 × 1 × 1 inch enclosure, the unit weighs just 3.36 lb and features a 1‑inch touchscreen for intuitive voice‑command operation. Engineered to meet OEM specifications (part numbers A0002701752, A0002701852, etc.), it supports gear learning, fault code reading, and personalized settings through a straightforward installation sequence. The module comes with a one‑year warranty, ensuring peace of mind for both professional garages and home mechanics.
Usage
Designed for automotive service environments, the ISM module streamlines transmission diagnostics during routine maintenance or after fault detection. Technicians can quickly connect the unit, perform code resets, and execute gear‑learning procedures while the vehicle is stationary on a lift. DIY owners benefit from the clear on‑screen prompts, allowing safe operation without specialized tools. Ideal for service centers, fleet maintenance, and enthusiasts who demand accurate, real‑time transmission data.

Why Choose Us
Pavo delivers an OEM‑grade solution that matches the original part’s reliability while offering easier installation. Our module includes comprehensive documentation, step‑by‑step video guides, and responsive customer support to resolve any installation or usage issues. The one‑year warranty underscores our confidence in product durability, and the direct plug‑in design eliminates the need for wiring modifications, reducing labor time and potential errors.
Key Features
- Direct plug‑and‑play fit for multiple Mercedes models, no wiring required.
- 1‑inch touchscreen with voice command for easy navigation and diagnostics.
- Supports gear learning, fault code reading, and personalized parameter settings.
- One‑year warranty with dedicated technical support for installation assistance.
- OEM part numbers compatibility ensures exact fit and performance.
FAQ
Is any special tool required for installation?
No special tools are needed. The module connects directly to the vehicle’s ISM port, and the on‑screen prompts guide you through the process.
Can the module be used on models older than 2015?
Yes, it is compatible with a range of model years as long as the vehicle uses the listed OEM part numbers. Verify the VIN against the compatibility list before purchase.
What should I do if the vehicle shows a communication error?
Ensure the battery voltage is above 13.5 V and that the brake pedal is fully depressed during the reset sequence. If the error persists, contact Pavo support for remote troubleshooting.
How does the gear learning process work?
After installation, select the gear learning option on the touchscreen, keep the brake engaged, and follow the prompts. The module communicates with the gearbox computer to calibrate shift points.
Is the warranty transferable?
Yes, the one‑year warranty can be transferred to a new owner provided the original purchase receipt is supplied.





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